Privacy Policy

Effective Date: January 18, 2025

Last Updated: January 18, 2025

At GemstoneEmpirre, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website gemstoneempirre.com (the “Website”) or purchase products from us. We value your trust and want you to understand our practices. By using our Website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Website, including:

  • Personal Information: This includes information that identifies you or can be used to identify you, such as your name, postal address, email address, phone number, payment information, and date of birth. We collect this information when you create an account, place an order, subscribe to our newsletter, contact us through email or phone, or participate in surveys or promotions.

  • Transaction Information: When you make a purchase, we collect details about the products you buy, the payment method you use, and the shipping address.

  • Website Usage Information: We automatically collect information about your interaction with our Website, such as your IP address, browser type, operating system, referring URLs, pages you visit, and the times and dates of your visits. This information is collected through cookies, web beacons, and similar tracking technologies.

  • Device Information: We collect information about the devices you use to access our Website, including device identifiers, mobile network information, and hardware models.

  • Location Information: We may collect location information when you use our Website, if your device settings allow it.

  • Communications Data: We may collect data when you communicate with us through email, phone, or our online contact forms, including the content of your messages and any attachments.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To process your orders, fulfill your requests, manage your account, and provide customer support.

  • Improving Our Website and Services: To understand how you use our Website, identify and address technical issues, improve our product offerings, and personalize your experience.

  • Marketing Communications: To send you promotional emails about new products, special offers, and company updates, if you have subscribed to our newsletter or opted to receive marketing communications. You can unsubscribe at any time.

  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

  • Security and Fraud Prevention: To protect our business from fraud, illegal activities, and unauthorized access.

  • Analytics and Research: To analyze trends, conduct research, and improve our business operations.

  • Personalization: To offer you a more personalized experience on our website and in our communications.

  • Contests and Promotions: If you participate in any contests or promotions, we may use your information for administration and winner notifications.

3. How We Share Your Information

We may share your information with the following types of third parties:

  • Service Providers: We share information with third-party service providers who assist us with website hosting, payment processing, shipping, marketing, analytics, email management, and customer support. These providers are contractually obligated to use your information only for the services they provide to us and to protect your information.

  • Shipping Carriers: We share your name, address, and contact information with shipping carriers to deliver your orders.

  • Payment Processors: We share payment information with secure third-party payment processors to complete your transactions. We do not store your full payment information on our servers.

  • Legal Authorities: We may disclose your information to legal authorities or law enforcement agencies if required by law or legal process, or to protect our rights and the rights of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

  • With Your Consent: We may share your information with other parties with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our Website. Cookies are small data files that are stored on your device when you visit a website. We use these technologies to:

  • Improve User Experience: To personalize your experience, remember your preferences, and enable website functionality.

  • Analytics: To track website usage and analyze trends.

  • Advertising: To provide you with targeted advertisements based on your browsing history.

You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, but please be aware that doing so may affect your experience on our Website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or alteration. These measures include:

  • Encryption: We use secure encryption technology to protect sensitive information during transmission.

  • Secure Servers: We store your information on secure servers with limited access.

  • Access Controls: We restrict access to your information to authorized employees and service providers.

  • Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.

However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

  • Deletion: You have the right to request that we delete your personal information, subject to certain legal limitations.

  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

  • Restriction: You have the right to request the restriction of the processing of your personal information in certain circumstances.

  • Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format, and to transmit that information to another controller.

  • Withdraw Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at info@gemstoneempirre.com. We will respond to your request within a reasonable timeframe.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.

9. International Data Transfers

If you are accessing our website from a location outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Website, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

10. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any website you visit.

11. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the revised policy on our website and updating the “Last Updated” date. We encourage you to review this policy periodically for any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

GemstoneEmpirre
2827 Chapmans Lane
Whitman, Nebraska, United States
Phone: 505-846-8384
Email: info@gemstoneempirre.com
Website: gemstoneempirre.com