Payment Policy

Effective Date: January 18, 2025

Last Updated: January 18, 2025

At GemstoneEmpirre, we strive to make your shopping experience seamless and secure. This Payment Policy outlines the acceptable methods of payment, payment processing procedures, and other important information regarding transactions on our website, gemstoneempirre.com. By placing an order with us, you agree to the terms of this Payment Policy. We are committed to protecting your financial information and ensuring a smooth purchasing process.

1. Accepted Payment Methods

We accept the following methods of payment for all purchases made through our website:

  • Major Credit Cards: We accept major credit cards, including Visa, Mastercard, American Express, and Discover.

  • Debit Cards: We accept debit cards with a Visa or Mastercard logo.

  • PayPal: You can securely pay for your order using your PayPal account.

  • Other Online Payment Options: We may offer other online payment options such as Apple Pay or Google Pay, depending on your location and device. These options will be presented to you at the checkout.

Please note that we do not accept cash, checks, money orders, or bank transfers as direct payment methods for online orders.

2. Payment Processing

  • Secure Transactions: All payment transactions on our website are processed through secure, third-party payment gateways. These gateways use industry-standard encryption technology to protect your financial information.

  • Authorization: When you place an order, the payment method you provide will be authorized for the total amount of your purchase, including any applicable taxes and shipping fees.

  • Payment Capture: Your payment will be captured after your order is processed and ready for shipment. You will receive a confirmation email once the payment is captured.

  • Failed Payments: If your payment is declined for any reason, you will be notified during the checkout process, and your order will not be processed. Please verify your payment information and try again, or use another payment method.

  • Payment Currency: All prices on our website are listed in U.S. Dollars (USD). If you are paying from a different country, the total amount charged to your payment method will be converted into USD at the exchange rate provided by your bank or payment processor.

  • Payment Verification: For fraud prevention purposes, we reserve the right to request additional verification information for high-value transactions or if we detect suspicious activity.

3. Pricing and Taxes

  • Pricing: All prices listed on our website are subject to change without prior notice. We strive to ensure accurate pricing; however, in the event of an error, we reserve the right to correct the price and contact you to confirm your order or cancel it.

  • Taxes: Applicable sales taxes will be calculated and added to your order total based on your shipping address. You are responsible for all applicable taxes associated with your purchase.

4. Payment Security

  • Encryption: We use Secure Socket Layer (SSL) encryption technology to protect your sensitive financial information during transmission.

  • PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) guidelines to ensure the security of your payment data.

  • Data Storage: We do not store your full credit card details on our servers. Payment information is processed through secure third-party payment gateways.

5. Order Confirmation

After you have successfully placed your order and your payment has been authorized, you will receive an order confirmation email with your order details. This email confirms that we have received your order but does not guarantee its acceptance. We reserve the right to accept or decline your order for any reason, including if the item is out of stock, if there is a pricing error, or if we suspect fraudulent activity.

6. Refunds

Refunds will be processed in accordance with our Refunds and Returns Policy. Generally, refunds will be issued to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear on your statement, depending on your bank or payment processor.

7. Promotional Codes and Discounts

  • Application: Promotional codes and discounts must be applied at the time of purchase. We cannot retroactively apply a discount to a previous purchase.

  • Restrictions: Promotional codes and discounts may be subject to certain restrictions, including expiration dates, minimum purchase amounts, and other limitations. Please review the terms and conditions associated with each promotional code or discount.

  • One-Time Use: Most promotional codes are limited to one-time use per customer unless otherwise specified.

8. International Payments

  • Currency Conversions: If you are paying in a currency other than USD, the total amount charged to your payment method will be converted into USD by your bank or payment processor. Exchange rates may vary, and you may be charged additional fees by your bank.

  • Import Duties and Taxes: You are responsible for any import duties, taxes, and customs fees associated with international orders. Please check with your local customs office for more information.

9. Fraud Prevention

We take fraud prevention seriously. We reserve the right to cancel any order that we suspect is fraudulent or unauthorized. We may also request additional verification information if we believe there is a risk of fraud.

10. Changes to this Payment Policy

GemstoneEmpirre reserves the right to modify this Payment Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically for any updates.

11. Contact Information

If you have any questions or concerns about this Payment Policy, please contact our customer service team: